SMS & Communications Policy

How we contact you by text, phone and email, and how to stop.

Effective November 2, 2026. Last updated November 2, 2026.

Program overview

[LEGAL BUSINESS NAME], doing business as Gold Coast, sends text messages and makes phone calls to people who have asked to hear from us. Messages may include replies to your inquiry, appointment confirmations and reminders, program information, account and payment updates, and occasional offers.

By entering your phone number and checking the consent box on our forms, you agree to receive calls and text messages from Gold Coast at the number you provided, including messages sent using automated technology and prerecorded messages. Consent is not a condition of any purchase. You can still contact us without giving SMS consent.

You confirm that you are the subscriber or authorized user of the phone number you provide.

Message frequency and costs

Message frequency varies based on your interaction with us. Message and data rates may apply, depending on your mobile plan.

How to opt out

Reply STOP to any text message to stop receiving texts. You will receive one confirmation message, and no further texts will be sent unless you opt in again. You can also ask us to stop calling or texting by telling a team member or emailing us. We honor opt-out requests promptly.

Getting help

Reply HELP for help, or contact us at [CONTACT EMAIL] or [PHONE NUMBER].

Carriers

Mobile carriers are not liable for delayed or undelivered messages. Message delivery depends on your carrier and coverage.

Phone calls

Calls from our team may be recorded for quality and training purposes, where permitted by law. We will tell you at the start of a call if it is being recorded. You can ask not to be called at any time.

Email

If you give us your email address, we may send information about your inquiry, programs and offers. Every marketing email includes an unsubscribe link.

Privacy

Mobile numbers and SMS consent are never shared with or sold to third parties for their marketing purposes. See our Privacy Policy for details on how we handle your information.

Contact us

Questions about our communications can be sent to:

[LEGAL BUSINESS NAME], doing business as Gold Coast
[MAILING ADDRESS]
Email: [CONTACT EMAIL]
Phone: [PHONE NUMBER]